Related Articles
Advanced Call Handling - Transferring and Parking Calls
FollowMe This feature allows another phone to ring simultaneously with your desk phone. Most people set this up with their cell phone number. You can toggle the FollowMe feature on and off using this button. When the button is green, FollowMe is off. ...
Transferring a Call
Call Recordings & Transcripts
How do I listen to a recording? Tap a recording to expand it Use the audio player to play the call The recording will stream directly in your browser and includes both sides of the conversation. How do I call back from a recording? If a caller ID ...
Why do I have call-quality issues?
People who use internet-based phone systems can experience call-quality issues for various reasons. Troubleshooting them can be challenging (but not impossible!). Your phone system's sound quality relies on your internet bandwidth (upload and ...
Installing and Using UpLync Softphone (Desktop - Windows)
UpLync Softphone allows you to use your computer as your business phone. You can make and receive calls, send messages, check voicemail, and manage your availability directly from your desktop. Logging Into UpLync Softphone Install UpLync Softphone ...