Setting Up and Checking Voicemail
Voicemail (Watch Video Example)
Check Voicemail
- Press the Message button on your phone screen
Voicemail Greeting
A generic voicemail greeting (aka unavailable message) has been prerecorded for you. This greeting is played to callers when they enter your voicemail box. You can change this greeting at any time as follows:
- Log in to your voicemail box and select option '0' for 'Mailbox Options'
- Select '1' to record your Unavailable Message and follow the prompts
Voicemail Name Announcement
Your name announcement is played to callers when they enter your voicemail box. It is also played when callers choose to use the company directory. You can change your name announcement as follows:
- Log in to your voicemail box and select option '0' for 'Mailbox Options'
- Select '3' to record your Name Announcement and follow the prompts
Voicemail to Email
Your voicemail messages can be delivered to any email address. These messages will arrive in your Inbox as a conventional email with a .wav file attachment and a transcription of the message. You can listen to these messages with any audio program that supports the .wav file format. The address to which your voicemail is delivered is configurable through your user portal or by emailing support@uplync.com.
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Setting Up and Checking Voicemail
Visual Voicemail
How do I listen to a voicemail? Tap a voicemail to expand it Press the play button The message will stream directly to your device. How do I request a transcript? Tap Get Transcript on a voicemail Processing usually takes 15–30 seconds. Once ...
Checking Voicemail
Setting Up Voicemail
Setting Up a Company Directory
Please don’t add contacts to your local directory using your phone. Instead, we can create a global directory that includes each extension across your system. We can also create a local directory that is specific to your phone. ...