Related Articles
Basic Call Handling - Making, Answering, and Placing Calls on Hold
Place a Call (Watch Video Example) Calls can be made by picking up the handset or by pressing the speaker button Dial an outside number or an extension Press Send to place the call (or wait three seconds for the digit timeout to expire) Answer a ...
Placing a Call
Why do I have call-quality issues?
People who use internet-based phone systems can experience call-quality issues for various reasons. Troubleshooting them can be challenging (but not impossible!). Your phone system's sound quality relies on your internet bandwidth (upload and ...
Advanced Call Handling - Transferring and Parking Calls
FollowMe This feature allows another phone to ring simultaneously with your desk phone. Most people set this up with their cell phone number. You can toggle the FollowMe feature on and off using this button. When the button is green, FollowMe is off. ...
How do I access my phone call logs, recordings, and voicemails on the web?
Note: Due to UpLync firewalls, access to the sites referenced below are restricted to those in which physical UpLync telephones are installed and operational. Go to [SERVERNAME].ast.uplync.net/recordings (you can get the name of your server from ...