If you have any questions about accessing your information, please email support@uplync.com.
How do I access call logs and/or recordings from extensions other than my own?
Note: Due to UpLync firewalls, access to the sites referenced below are restricted to those in which physical UpLync telephones are installed and operational.
- Request access to reports by emailing support@uplync.com.
- Go to [SERVERNAME].ast.uplync.net/admin (you can get the name of your server from UpLync)
- Click on Free PBX Administration
- Enter username/password credentials you received from UpLync.
- At the top of the page, go to Reports and then CDR Reports.
- Click the Search button, and it will show you the last 100 calls. You can also search by a variety of criteria provided on that screen.
- If you would like to export a .CSV file of the report, select the CSV file option on the right side of the screen.
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