How do I access call logs and/or recordings from extensions other than my own?

Note: Due to UpLync firewalls, access to the sites referenced below are restricted to those in which physical UpLync telephones are installed and operational.

1. Request access to reports by emailing support@uplync.com.
2. Go to [SERVERNAME].ast.uplync.net/admin (you can get the name of your server from UpLync)
3. Click on Free PBX Administration
   
4. Enter username/password credentials you received from UpLync.
5. At the top of the page, go to Reports and then CDR Reports.
   
6. Click the Search button, and it will show you the last 100 calls. You can also search by a variety of criteria provided on that screen.
   
7. If you would like to export a .CSV file of the report, select the CSV file option on the right side of the screen.
   

If you have any questions about accessing your information, please email support@uplync.com.

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