Related Articles
Why do I have call-quality issues?
People who use internet-based phone systems can experience call-quality issues for various reasons. Troubleshooting them can be challenging (but not impossible!). Your phone system's sound quality relies on your internet bandwidth (upload and ...
Basic Call Handling - Making, Answering, and Placing Calls on Hold
Place a Call (Watch Video Example) Calls can be made by picking up the handset or by pressing the speaker button Dial an outside number or an extension Press Send to place the call (or wait three seconds for the digit timeout to expire) Answer a ...
Answering a Call/Covering Co-Worker Calls
What is traffic shaping and why do I need it?
Voice call-quality issues are challenging to troubleshoot because many factors can potentially affect audio. Some people believe simply increasing internet speed is the solution, but people who use hosted VoIP phone services might experience voice ...
Advanced Call Handling - Transferring and Parking Calls
FollowMe This feature allows another phone to ring simultaneously with your desk phone. Most people set this up with their cell phone number. You can toggle the FollowMe feature on and off using this button. When the button is green, FollowMe is off. ...